Why You Should Have A Live Help Desk

We live in a fast-paced world. Very fast-paced. We get our food either out of our microwaves or in drive-throughs without leaving hp compaq 6530b battery, hp compaq 6535b battery our cars. We text each other and expect an immediate response. We now have all kinds of "on-demand" television choices. It is what we have come to expect.

No doubt, it is also what your customers are going to expect from you. They are like you, getting everything they want almost instantly. That being the case, don;t you think it is time you give them what they want and set up a live help desk?

It really does not cost that much to get a live help desk up and running online these days, and you will likely make money because of the higher percentage of customer retention that can come from giving customers what they need, right then and there. Some systems are a one time cost, while others are monthly. Either way can work depending on what you need. Check out Kayako for a good example of what I am talking about.

Let me give you an example. sony vgp-bps13/q battery, sony vgp-bps13/s battery I love Namecheap, the website registrar. They have good deals and good prices. But there are plenty of other companies I thought about trying when it came to registering domains. You know what keeps me going back to Namecheap? Live chat support! Seriously! You can get in touch with someone almost instantly, 24 hours a day. Rarely have I had an issue that they could not resolve right then. So, why should I go with anyone else but them when they take care of me so well all the time?

Even if you cannot have 24 hour support similar to Namecheap support, having a live help desk is a great idea. Many people may want to just get an answer via the internet instead of taking the time to call, email, or even come by. Speaking of coming by, this can work for local businesses as well! Just because you are not national does not mean you should not have instant support! These days, this generation likes to text and chat with people who may be across the hall or sometimes even in the same room!

The bottom line is this - you do dell inspiron 1440 battery, dell inspiron 1750 battery not have to employ a live chat support setup for your business, but you should, at least if you want a chance to have better customer satisfaction, and thus, retention.